What you will do
- You will be responsible for ensuring that Elli´s charging solutions for our B2C customers run stably.
- You will be responsible for the operational introduction of new products and features of our charging stations, as well as monitor their performance in the field and find solutions for a maximum customer satisfaction.
- You will continuously perform remote field analysis and derive next step actions, based on your results.
- You will define requirements and come up with (standardized) solutions to strive for a maximum reliability of Elli's charging infrastructure.
- You will act as an internal technical consultant for Elli´s Product teams and represent Elli's Operations Department when defining and monitoring the cooperation with Elli's suppliers.